Campus Wide Connectivity
In the first phase of the Academy’s development plans, the Avaya Media Server and a number of Avaya G650 Gateways connect administration buildings, dormitories, restaurants and academic facilities, and drive Avaya Communication Manager over ASPIRE’s wired and wireless data network.
At the desktop level, faculty and staff use Avaya 4620 and Avaya 4630 model IP telephones. While on the move around campus Avaya 3616 wireless telephones keep them connected. The Avaya IP Softphone application will be used on notebook PCs and PDAs to provide another flexible, mobility solution. At present there are approximately 200 users on the campus network. However, with the completion of phase two of the Academy, which includes the stadium, Olympic swimming pool and sports pitches, the number of users will grow rapidly.
A New Solution that is Fast and Flexible
As the Academy’s opening date drew near, the rapid delivery of the solutions was critical.
“The delivery of the system was very good. Avaya sensed the urgency – we were expecting to have to use a back-up telephone system – but the speed they delivered the solution was very good, and there were no problems at all with the installation,” Abdulkarim explained.
IP Features to Keep Staff Connected
With the second phase of ASPIRE due for completion later this year, the both Academy and the number of pupils is set to expand rapidly. The flexibility of the IP telephony solution allows the communications system to easily expand.
Avaya Communication Manager offers users many different features and benefits that go far beyond simple telephony. Services such conference calling and directory services can be easily managed from the Avaya handsets, while integrated solutions such as voicemail and Extension-To-Cellular allow the staff to stay in touch and to have all of the features as if they were at their desks even as they move around the campus. Extension to Cellular simultaneously links desktop calls and features to a users cell phone. ASPIRE is also looking at rolling out more of the 700-plus features available with Avaya IP telephony to increase productivity and connectivity for its staff.
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“The solution gives us the flexibility to manage our telephony infrastructure ourselves, our total cost of ownership (TCO) is drastically reduced and we have complete freedom to do as we please,” said Abdulkarim. “It is a new system, with a lot of features that we will have to test, to find the features that are most meaningful to our users, but we plan to investigate and adopt those as we go on. We see lots of benefits from a tightly integrated unified messaging system, and thanks to the Avaya solutions we are able to adopt new features and explore the potential in future.”
Learn More
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1 Personal Digital Assistant
2 Global System for Mobile Communications
COMMUNICATIONS AT THE HEART OF BUSINESS The solution gives us the flexibility to manage our telephony infrastructure ourselves, our total cost of ownership (TCO) is drastically reduced and we have complete freedom to do as we please. Soubih Abdulkarim, IT Manager of ASPIRE.
ABOUT ASPIRE SPORTS ACADEMY
ASPIRE Academy For Sports Excellence is an elite sports educational institute commissioned by the Arabian Gulf nation of Qatar to identify promising student-athletes and develop them into Olympic champions. Using renowned coaches and highly-skilled exercise physiologists, ASPIRE provides training in soccer, track, swimming, gymnastics, fencing, and table tennis, as well as on-site schooling and dormitory housing. The school currently evaluates students between the ages of 11 to 13 and plans to grow to include more age groups, as it prepares for the 2008 Summer Olympics and other international competitions. Located in Doha, Qatar’s capital, the Academy integrates athletic training with an intensive, comprehensive intellectual education, giving the students all the support they need to succeed. For more information visit www.aspire.qa.
ABOUT AvAYA
Avaya enables businesses to achieve superior results by designing, building and managing their communications networks. Over one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, rely on Avaya solutions and services to enhance value, improve productivity and gain competitive advantage.
Focused on enterprises large to small, Avaya is a world leader in secure and reliable IP telephony systems, communications software applications and full life-cycle services. Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to unlock value and enhance business performance.
For more information about Avaya, visit www.avaya.com.
Applications
Systems
• Avaya Communication Manager
• Avaya IP Softphone
• Avaya Extension to Cellular
• Avaya Modular Messaging
• Avaya S8700 Media Server
• Avaya G650 Media Gateway
• Avaya 4620 IP Telephones
• Avaya 4630 IP Telephones
• Avaya 3616 Wireless Telephones
All statements in this Case Study were made by Soubih Abdulkarim, IT Manager of ASPIRE.
© 2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc., with the exception of FORTUNE 500 which is a registered trademark of Time Inc. All other trademarks are the property of their respective owners.
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COMMUNICATIONSAT THE HEART OF BUSINESS
Based on strict adherence to industry standards and the fact that the Avaya solutions are already Session Initiation Protocol (SIP) compliant were deciding factors for us. We have found that all of the solutions seem to work together very well – seamlessly connecting across the network with no problem at all. Soubih Abdulkarim, IT Manager of ASPIRE.
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